Bad AT&T Cell Phone Coverage Redondo Beach, Hermosa Beach, Manhattan Beach, Torrance
I have started this blog to chronicle the bad AT&T cell phone service in the “South Bay” areas of Los Angeles.
The areas that this blog will chronicle are (but not limited to):
I purchased my new iPhone 4 from AT&T back in January. The cell service in the home office was “shoddy” as best, but I didn’t use it much in the first few weeks. I purchased the phone to use it for business, and business only. So as the months went by, the poor reception on the AT&T network got worse and worse.
Flash forward to June 2011 when I was getting (on average) 3-4 calls dropped every day. Whether I was in my house in Redondo Beach, or driving through the beach cities like Manhattan Beach and Hermosa Beach, or whether I was just getting my car washed at the Red Carpet Car Wash in Manhattan Beach. POOR cell phone service. Sometimes, the phone could not even find a signal.
So I called AT&T on many occasions to complain and got the usual run-around of lies, overtly rude customer service agents and the odd supervisor who would tell me that “it’s all in your head”.
I had asked AT&T to waive the early termination fee so that I can switch to Verizon (which from all accounts I have heard, has the best reception out of all the phones in the South Bay and L.A. areas). I spoke to no less than 10 supervisors and some of them told me they could cancel the contract (without an early termination fee) while others read the paper script that the CEO of AT&T (Randall L. Stephenson) had given them to inform people that “when you signed up for your AT&T contract, you agreed that “poor service” was not a reason for cancellation and refund of early termination fee).”
Apparently Mr. Stephenson is well aware of his poor network here in the Beach Cities (as well as other parts of the country) and this is why his crack team of attorneys put the clause into the contract.
So basically after first working with AT&T to figure out the problem, then fighting with them when they told me that “it’s your problem now”, I have decided to start this blog to warn others who currently live in, or are moving to the Beach Cities areas in Los Angeles. The same exact cities listed above. It should be noted that I am an SEO expert and will be attempting to rank this blog in the Google search results for high traffic keywords pertaining to inquiries about AT&T cell phone service quality (or rather “lack thereof”) here in the South Bay areas of Los Angeles.
I welcome all people who are having issues with their AT&T service (who reside in Redondo Beach or Manhattan Beach or any other South Bay city) to leave a comment and tell us your horror story with AT&T.
I do apologize, but I have to put “comment moderation” to the “on” position to prevent this blog from being spammed by the spammers. So, it may take a few hours for me to getting around to approving your comment, but please do not let that stop you from sharing your story.
Together, We The People can stand together to fight these greedy corporations at their own game by telling our stories and letting others know of our experiences.
As you can plainly see, there are no advertisements on this blog and there never will be. This blog is simply a public service (from me to you) about warning other people about the poor cell phone reception from AT&T in the Beach Cities area in the South Bay.
Thank youPublished on July 2, 2011 · Filed under: Uncategorized;
17 Responses to “Bad AT&T Cell Phone Coverage Redondo Beach, Hermosa Beach, Manhattan Beach, Torrance”
Michelle said on July 2nd, 2011 at 4:25 pm
THANK YOU SO MUCH!!!
I thought I was the only person who is having atrocious AT&T cell phone coverage in the South Bay. I live in Torrance and my AT&T cell phone calls are dropped on a daily basis as well.
AT&T refuses to credit my account for the early termination fee.
The bad business practices engaged by AT&T along with their misleading and false advertising has got to stop.
Randall L. Stephenson should be ashamed that he is running this company in this manner.
N said on July 3rd, 2011 at 5:38 pm
I live in Hermosa Beach and the AT&T reception for my iPhone is not good and they do everything they can to lock their customers into the contracts without fixing the service.
Bad bad bad business practices on AT&T’s part. I have 2 more months to go before I’m out of my contract with this horrible company. Will be promptly switching to Verizon.
Lisa L. said on July 4th, 2011 at 1:07 am
Same here, South Bay resident for the past year and a half. AT&T cell phone drops calls on a daily basis for me.
Sal said on July 4th, 2011 at 1:53 pm
Hawthorne reporting in. Over the past year I have called AT&T many times about dropped calls and they have told me one lie after another.
This company needs to get shut down for what they are doing to people.
Mark said on July 5th, 2011 at 4:59 am
horrible service in manhattan beach as well
Maria said on July 5th, 2011 at 11:42 pm
I live in Lawndale. Drops calls on daily basis.
Rob said on July 6th, 2011 at 4:43 am
AT&T is absolutely HORRIBLE in Redondo Beach. Calls are being dropped right and left. I forget how many hours I spent on the phone with them trying to resolve this. They also refuse to honor my contract cancellation request and to waive the early termination fees. So now I have a phone that barely works and AT&T is forcing me to stay in this contract. How is this fair?
Thank you for starting this website.
x said on July 8th, 2011 at 1:44 am
calls dropped daily in redondo beach
Jeff J. said on July 9th, 2011 at 8:30 pm
I’m over in Torrance and AT&T drops several calls on a daily basis. Whether inside my house or out about on town. It also can take several minutes before the call decides to connect. How is AT&T legally allowed to get away with not supporting their services?
Sandy said on July 10th, 2011 at 4:57 am
Hi, I live in Torrance and get almost no reception on AT&T as well. I live off of Anza and Emerald in the apartments. I’mlooking at my phone now and it is showing only 1 bar of service. When I’m at the mall or grocery store its just as bad.
Bambi said on July 18th, 2011 at 1:57 am
ATT is a god awful company, and I hope they go out of business for good.
melissa said on July 19th, 2011 at 1:26 pm
Hi, this is not about phone service, heck I don’t even live in Calif. I am just so mad, that I want to mention this here. I was took by AT&T. A salesman came to my door, told me that I could get a $199.00 phone/tv/internet package for 111. Said that the first month is free. Said that I had to sign up with a credit card for automatic withdrawal out of my bank acct., but that he would cancel that once I got installed. He said that the rate would never change. I gave him my social security number!!!! Well, I looked online at my bill, $227.00. I called the rep. and they said that he is a contractor, he is not employed by AT&T. What he gave me was a work order not a contract. They do not have to give me what he promised. The rates do go up after 1 year and I do have automatic withdrawal on my acct. See what happens is while you are thinking that your first month is free, they charge your bank acct. and get you for that first month. If I hadn’t checked on my acct. early, I would have never known until I got a NSF fee from my bank. This is just wrong!!
Bob L. said on July 25th, 2011 at 6:18 am
Be careful also of Verizon. I had them, and had calls dropped here in all of Los Angeles Area and around Atlanta GA. But the biggest problem with Verizon was one-way conversation. This was also true with my business partner with a different model phone.
We are now with T-Mobile.
Although T-Mobil is spotty in RHE – It only works in a couple of isolated locations at my home, and must use a bluetooth headset not to drop calls.
The best service here seems to be with Sprint – but the problem when I’m in Suwanee (25 miles NE of Atlanta), Sprint does not work.
BTW – Stay away from “CLEAR”. (I don’t think they are in the LA area, but their network, although showing maximum strength, does not have enough bandwidth to provide reliable 4G Internet service.)
admin said on July 25th, 2011 at 8:39 pm
That’s funny you should say that Bob…..I have someone who has Clear for his 4g business and he says it’s great.
Verizon is the best out here in the Beach Cities. Not sure about Tmobile though. There’s one dead spot for Verizon in Manhattan Beach (at the end of Rosecrans) but for the most part it works as advertised.
Mitsu said on July 29th, 2011 at 2:50 am
I am over in Manhattan Beach and the AT&T cell phone service here is horrible. In order to get even 1 bar, I have to walk a block to the top of the hill. My neighbor has Verizon and he has on average 3-4 bars.
I called AT&T and they refuse to fix this situation. One of the other neighbors says that this poor AT&T cell phone reception in Manhattan Beach has been going on for almost 10 years. AT&T has done nothing to fix it.
Be forewarned if you live in Manhattan Beach and are thinking about getting AT&T cellular service.
AT&T will refuse to let you out of the “early termination fee” and they have all sorts of legal scams to keep you locked into the contract. They are the worst company out there and the FTC should look into filing charges against their CEO and Executives.
Salty said on January 30th, 2012 at 11:39 pm
The ONLY carrier that I know works really well in north Manhattan Beach is T-Mobile. Never had a dropped call. But when my friends come over… they are so frustrated with their service from at&t, verizon, etc.
admin said on February 8th, 2012 at 4:57 am
I have a friend who lives in Hawthorne. He claims that Metro PCS works the best in and around this area, all the way up to P.V.
I saw his phone and he had full bars right on the Esplanade in Redondo Beach where I live. Whereas the Verizon Android phone that I had, barely had 1 bar of service.
I’m probably going to give them a shot for $40/mo.